Family Support Services
Private Intensive Case Management
Our approach is child-focused, strength-based, and flexible.
You know your family best, and we see your knowledge and experience as a gateway to learning how we can provide the best support we possibly can. We work with you to:
Learn about, identify and better understand the needs of your family
Develop a plan of action to address the needs
Support and manage the implementation of the plan
Create meaningful community connections and a formal support network
Access helpful resources for you and your family
Step 1 - Family-Based Strengths and Needs Assessment
Each family we service will begin with this assessment. A Registered Social Worker will meet with you to ask questions and learn about the strengths and needs particular to your family. The results will support the development of your therapeutic service plan.
Step 2 - Creative & Flexible Care Options
Your service plan is customized to integrate the right combination of care options to suit your family’s needs. Learn more about each option that could be a part of your plan below.
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Family therapy is offered both virtually and in-person at our child-friendly Oakville office. If you would like a combination of both, we can accommodate that!
Your therapeutic service plan will help define which family members would benefit from attending these sessions. Our therapists are experienced in integrating the needs of all family members so that your time with us encourages connection and progress towards your goals.
Session topics and methods will be personalized to your family, while still relying on evidence-based strategies, with compassion as the foundation.
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We provide child therapy, offering emotional support for various areas of need, such as family transitions, social well-being, learning disabilities, and more.
We utilize play therapy, talk therapy, and other evidence-based approaches.
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These sessions will function as an ongoing check-in for caregivers. It will allow for the therapeutic plan to be reviewed and monitored, and for changes to be made according to the evolving needs of your family.
Your Registered Social Worker will coordinate appropriate resources to support your goals and will advocate on behalf of you and your child/ren within complex systems such as schools and government agencies.
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We believe strongly in our Wraparound Care Model. Supporting you holistically often looks like being present in difficult moments and getting to know you outside of sessions.
Supervised by a Registered Social Worker, our support workers can be a part of your family service plan! This may include having a helper to attend medical appointments with your family, community based support for social and life skill building, as well as school and in-home support.
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We provide trusted educational resources to parents, supporting the implementation of new skills.
Child-development resources
Referral to needs-based parenting workshops and training
Parenting skills development
Our Family Wizard, a co-parenting app
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For co-parenting families, we support smooth and child-focused exchanges of child/ren between parents.
Our Oakville office is available as the pick-up and drop-off location for exchanges, providing supervision and age appropriate engagement of the child/ren. Alternatively, support workers may attend exchanges at community locations, with consent from both parties.
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We offer therapeutic services from Registered Social Workers for families that are experiencing stress related to separation, divorce, parenting disputes, or high-conflict post-separation matters. We provide professional support and guidance, prioritizing the needs of your child/ren.
We guide parents towards healthier, child-focused communication with one another and third-parties, to help reduce conflict and resulting hardships.
Fees
Intake Sessions: $250.00/hour
Ongoing Sessions: $200.00/hour
If you're interested in learning more about our services, please complete the form below and we will get back to you within 48 hours.
We offer free 15-minute consultations, which you can schedule directly through our secure booking system HERE.

